Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days (Monday-Friday, excluding holidays). Orders placed after 12 PM EST or on weekends/holidays will be processed the next business day.
Shipping Times (Domestic US) We ship from warehouses located within the United States. Estimated delivery times after processing:
- Standard Shipping: 3-7 business days
- Expedited Shipping (if offered): 2-4 business days
Total time from order to delivery: typically 4-10 business days.
Shipping Rates Shipping costs are calculated at checkout based on your location and selected method. [Insert your specific rates or "Free shipping on orders over $X" if applicable.]
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.
Shipping Delays While we ship from US warehouses, occasional delays may occur due to carrier issues, weather, or high-volume periods. We are not responsible for carrier delays once the package leaves our warehouse.
Incorrect Addresses Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes must be requested within 12 hours of placing the order.
Lost or Damaged Packages If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date at [your email]. We'll work with you to resolve the issue.
Shipping Restrictions We currently only ship within the United States (including [specify if you include Alaska, Hawaii, PO Boxes, APO/FPO]).